Check – in starts at 3:00pm EST and Check – out is at 12md EST. An additional full day rate will be charged to guests staying past the standard check –out time.
We try to meet everyone’s complete request. However, some room types may not be available. Please speak to the Front Desk upon your arrival.
All reservations, whether complementary or cash paying, must be canceled 24 hours prior to the date of arrival to avoid a 1 night full rate fee. No shows will also be charged a 1 night full rate fee as well. Exceptions may apply during holidays, special events, promotions or conventions.
In order to guarantee our guests a comfortable, safe, and allergy-free environment, Hard Rock Hotel Panama Megapolis respectfully declines the presence of pets in the guest rooms, with the exception of service animals, which are always welcome.
We, Hard Rock Hotel Hotel Panama Megapolis, are 100% smoke free hotel. A $250USD fine will be assessed for smoking in a guest room. We reserve the right to assess additional charges for cleaning costs in excess of $250USD and items that require replacement.
We require that shoes and a shirt to be worn at all times. If visiting our signature restaurants Tauro, Soy and Ciao a sport jacket and a fine dining attire is desired and recommended.
Yes. Early check-in may be requested and will be accommodated if available. Guest rooms are based on daily occupancy and cannot be guaranteed until 3p.m.
Yes. We hold a $100 security deposit per night on the credit card provided at Check-in for incidental charges. The hold will be released at Check-out provided there were no charges billed back to the room.
Yes. We have complimentary parking located on property with Valet Parking service for our guests.
Yes, babysitting services can be arranged by contacting the Concierge Desk.